Refund policy

At Arly Home, we want you to be happy with your purchase.

We accept return requests within 30 days of delivery. To be eligible for a return, the item must be unused, in the same condition in which it was received and, where applicable, in its original packaging.

If your item arrives damaged, defective or incorrect, please contact us as soon as possible after delivery and include photos where relevant so we can assess the issue.

Once a returned item has been received and inspected, we will let you know whether your refund has been approved. Approved refunds are issued to the original payment method. Processing times after a refund is issued depend on your bank or payment provider.

Unless an item is damaged, defective or incorrect, return shipping costs are the customer’s responsibility.

To request a return or ask a question about an order, contact us at support@arlyhome.com

This policy does not affect your statutory rights.